What plumcha asks of you

Last changed 21 September 2026

plumcha is a private directory of providers that a group of neighbors keeps. nimtin, Inc., a Delaware corporation, makes it. Using plumcha means agreeing to this page and the privacy page.

Your account

One account is one home. Give your real name and the address where you live, keep your inbox yours, and be eighteen.

The directory

Log only work you paid for. Nobody is paid for a recommendation, and listing someone you did not hire gets you removed. plumcha does not vet, license, insure or guarantee any provider. What you hire, pay and accept is between you and the provider; plumcha is not a party to it and holds none of the money.

Providers

Providers never pay plumcha, and paying would change nothing. Claiming a listing means the business is yours. A provider may not alter what a neighbor wrote or logged, and uses what a neighbor shares only for that work.

What you write

It stays yours. Posting it lets plumcha keep it, show it to the people the privacy page says may see it, and fit it to a screen; nothing else, and nobody is paid for it. Post only what is yours to post. If something here is yours and went up without your leave, write to help@plumcha.com and it comes down while the claim is read.

Membership

One flat price per home, shown at checkout, and yours until you cancel. Cancel any time; your membership runs to the end of the period you paid for. Within thirty days of paying, write to help@plumcha.com for a full refund.

Using it fairly

Do not scrape the directory, message anyone who did not ask to hear from you, pretend to be someone else, upload anything harmful, reach what is not yours, share an invite link beyond your neighbors, or use plumcha to build a rival to it.

Removal

Report what breaks these rules from where you see it. The platform admin may remove a listing, a review, an account or a group that breaks them: ten days’ notice for a break you can put right, at once for one that puts somebody at risk, and thirty days either way to ask for a copy of your records.

What plumcha promises

plumcha will keep the rules on this page and the privacy page. Beyond that it is offered as it stands: no promise that a provider will answer, do good work or charge what a neighbor paid, that the site is never down, or that every line a neighbor wrote is right. To the extent the law allows, nimtin is not liable for a provider’s work, for what one neighbor tells another, or for what follows from either, and what it can owe you is limited to what you paid in the twelve months before or a hundred dollars, whichever is more. A right the law gives you stands.

Disputes

Write first, to help@plumcha.com or to nimtin, Inc., 131 Continental Dr., Suite 305, Newark, Delaware 19713. Thirty days after that, either side may go to arbitration: one arbitrator under the American Arbitration Association’s consumer rules and the Federal Arbitration Act, in Wilmington, Delaware, or by video, each dispute on its own, no class action and no jury. Small claims court stays open to you. Within thirty days of first agreeing to these terms, you may write and opt out of arbitration.

Law

Delaware law governs these terms, and anything not going to arbitration is heard in Wilmington, Delaware. What you and a provider agree between yourselves is yours.

Changes and notices

A change that asks more of you takes effect thirty days after the date at the top moves. What plumcha emails you or shows you counts as notice in writing.

The whole of it

This page and the privacy page are everything between you and nimtin about plumcha. If a court strikes one line, the rest stands. What you write, disputes and law outlive your account.