privacy

What plumcha keeps, and who sees it

Last changed 1 October 2026

plumcha keeps what you and your neighbors put on your directory. nimtin, Inc., a Delaware corporation, makes plumcha and holds that record. It does not sell your data, does not sell placement, and does not message anyone who did not ask. The membership fee pays for it.

What plumcha keeps

Your name, email, home address and phone; what you and your neighbors put on your directory, including what jobs cost; what you send a provider and what comes back; what you ask plumcha in the thread, kept ninety days; whether your home has paid, with the card staying at the payment processor; and the cookies that sign you in, which follow you nowhere else.

Who sees it

Neighbors in your groups see what you put on the directory, at the detail you chose for your address. A review goes with the listing to any member who can reach it, without your name, and a picture on a listing is public. What you send a provider, what you ask in the thread and whether you paid are yours alone, and a provider sees only what you send them. Your address and what you paid are never public.

What leaves plumcha

The services that run plumcha see only what their job needs: hosting, the database, email, payments, a property-records lookup that gets your street, unit and zip, a language service that reads what you type in your thread and what plumchalooks up to answer it (your home facts and service notes, plan, groups’ directory, asks, routines, jobs, saved terms and messages with providers, and from your groups only price ranges and counts; in a provider’s thread, their listing’s name, trade and whether it is paused, each day they posted with the work they named and its counts, and only dates and counts for agreed work, group-day asks, requests and clients), and anything put into Spanish, and the code host, which keeps a snapshot for ninety days. A chat you connect yourself signs in as you and can reach what you can see here; plumcha’s own answers to it carry what you wrote about your home, your calendar and the days open to you, never a neighbor’s name or a phone or address on file, and its maker keeps what it reads under its own policy. No analytics, no advertising code, no outside fonts. plumcha emails you about your own record and never texts. A link that leaves plumcha is somebody else’s site and policy.

Safe, and how long

What you send travels encrypted and is stored encrypted. If a breach reaches what plumcha holds about you, you will be told. It is kept while your account is live; what you asked in the thread, ninety days; snapshots, up to ninety days.

Leaving

Delete your account with Leave plumcha, in the menu under your initials. Your name, email, address and phone are cleared, your group memberships end, and a membership you pay for stops renewing; the log of mail sent keeps the address it went to. What you logged stays as a neighbor’s job, so plumcha does not call this anonymous.

Your rights

For a copy of your records, a correction or a deletion, write to help@plumcha.com. An answer comes within forty-five days, and asking changes nothing about how you are treated. In California: plumcha neither sells nor shares your data in that state’s meaning and runs no cross-site tracking, so a browser privacy signal has nothing to switch off; you may ask what was collected, where it came from and who saw it, for the last twelve months. plumcha does not knowingly keep anything about anyone under sixteen; write if you think it has.

Changes

A change that widens who sees you takes effect thirty days after the date at the top moves. If nimtin is sold or wound up, what plumcha holds moves with it, under this page or with notice before anything changes.

The terms say what plumcha asks of you.